Support & FAQ

Below are some of the frequently asked questions we receive, please email us if you don’t see your question below.

How can we help you?

You are in the right place! The beginner workshops are a great way to get started. After the workshop, join as a member to continue your education. You also can attend one of Bonsai Concepts classes or General Meetings as a guest to see if you are interested. Please email us if you need additional information. We are happy to help and answer questions!

We do not have a permanent location or store. Our events are held at different locations around the Twin-Cities area.

Please see our resources page for storage services.

Supplies can be purchased at the auction or some of our events. Please see our resources page for storage services.

Bonsai Concepts is a great way to learn how to take care of your tree. Please bring it to this class.

This depends – Apartment dwellers might be happiest with a tropical species of tree. Although it would enjoy a summer outside if you have a balcony, tropical trees can be considered indoor bonsai and should be kept indoors during the winter.

All other trees (For example – Maples, Junipers, Pines) will need to be kept outside with some sort of winter protection. These tree will not survive inside a warm house. Depending on your winter protection setup, this will dictate what type of tree you can have. Some are ok in an unheated garage, some will need to be kept above freezing, but below 42F to go dormant.

We currently do no offer private classes, but you can bring your tree Bonsai Concepts for repotting. Typically soil, pots and supplies are sold and members are there to assist. You can also visit our resource page for local vendors that might offer this service

Our auctions are a great place to purchase a tree. Since this is an auction, we do not know what will be available until the day of the auction. The auctions are open to the public and a lot of fun! If you would like to have a tree shipped or looking for something specific, please visit our resource page.

Can’t find the answer?
Ask us!